Customer service

Frequently asked questions
01. Return policy 02. Business Wallbox 03. Charging through Solar Energy 04. Wallbox Installation 05. Electrical information 06. General technical information
Opening hours
Monday09.00-17.00
Tuesday09.00-17.00
Wednesday09.00-17.00
Thursday09.00-17.00
Friday09.00-17.00
SaturdayClosed
SundayClosed
Contact information

Contact 
Do you want to place an order, have any questions or want to make an appointment? Please use our contact information below.

Questions
Do you have questions concerning our products, your order or a complete other question? Please contact us! We are always willing to help you with your question of any kind! 
   
Complains
Do you have a complain about our policy, products or something else concerning Wallbox Discounter? Please let us know. We take every complain seriously and want to hear every complain. Don't keep it in front of you and let us know, then we can try to solve the complain.

Email
You can email us, 24 hours a day, 7 days a week to: [email protected]. Our emails will be answered personally within 12 hours guaranteed! During business days you will probably receive response within several hours.

Phone
You can also call us 7 days a week from 9.00 till 21.00 on: 0031 (0) 74 7002114. If we don't pick up the phone we will call you back as soon as possible.

Visiting
Do you want to see our products or test them? Or do you want to make an appointment to pick up a product? No problem!
You can always pick up a product within 48 hours. 

Our visiting address is:

Wallbox Discounter B.V.
Herinckhavestraat 5
7557 JJ Hengelo (O)
Netherlands

Attention: we only work on appointment at this address

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