Shipping, pick up & returns

Shipping
All orders will be shipped free of charge. When your order has been shipped you will receive an email with the tracking code at the end of the day. When the product is ordered before 15:00 it will be shipped the same business day, when it is in stock. 

Worldwide shipping
We can ship all of our products worldwide! Just add your product to the shopping cart and choose your country.


Pick up
Besides shipping our products you can also decide to pick it up in our warehouse. You can pick up your order on appointment at the followingg visiting address:

Wallbox Discounter B.V.
Herinckhavestraat 5
7557 JJ Hengelo (O)
Netherlands


Returns

Returning your order is free and possible when meets the following demands:

- The product should be in the same condition to be sold again
- The product is in the same or better shipping package to be returned
- The product has to be returned within 14 days after receiving it
- The order should be returned in our return system

ATTENTION: We have changed and simplefied our return policy for you.

You can now return your order easily and only thru this link:

https://wallboxdiscounter.shipping-portal.com/rp/